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Data protection

Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, legal bases, recipient categories and storage periods, the following provisions also inform you about your rights and the person responsible for your data processing. This privacy policy only applies to our processing. You can find out more about how Amazon handles your data in Amazon's privacy policy.


Data processing for contract fulfilment
(1) Purpose of processing
The personal data you provide to us during the ordering process is required for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we cannot send you the goods without your address. For some payment methods, we require the necessary payment details in order to pass them on to a payment service provider commissioned by us. The processing of your data entered in the ordering process is therefore carried out for the purpose of contract fulfilment.
(2) Legal basis
The legal basis for this processing is Art. 6 (1b) GDPR.
(3) Categories of recipients
Payment service providers, shipping service providers, hosting providers, merchandise management system if applicable, suppliers if applicable (dropshipping).
(4) Storage period
We store the data required for contract processing until the expiry of the statutory warranty and, if applicable, contractual guarantee periods.
We retain the data required under commercial and tax law for the periods specified by law, regularly ten years (see §257 HGB, §147 AO).

 

Rights of the data subject

1. Right to information

You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information from us:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data being processed

(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed

(4) the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period

(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by us or a right to object to such processing

(6) the existence of a right to lodge a complaint with a supervisory authority

(7) all available information about the origin of the data if the personal data is not collected from the data subject

(8) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.


2. Right to rectification

You have a right to rectification and/or completion vis-à-vis us if the processed personal data concerning you is incorrect or incomplete. We must carry out the rectification without undue delay.


3. right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

(1) if you contest the accuracy of the personal data concerning you for a period enabling us to verify the accuracy of the personal data;

(2) if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead

(3) if we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims; or

(4) if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether our legitimate reasons outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.


4. Right to erasure

a) Obligation to erase

You have the right to obtain from us the erasure of personal data concerning you without undue delay and we are obliged to erase such data without undue delay where one of the following grounds applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.

(4) The personal data concerning you has been processed unlawfully.

(5) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.

(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.

b) Information to third parties

If we have made the personal data concerning you public and we are obliged to erase it pursuant to Art. 17 (1) GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the data controllers who process the personal data that you as the data subject have requested them to erase all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to erasure does not apply if the processing is necessary

(1) to exercise the right to freedom of expression and information

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us

(3) for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR in so far as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

(5) for the establishment, exercise or defence of legal claims.


5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis us to be informed about these recipients.


6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance, provided that

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

(2) the processing is carried out by automated means.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly by us to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.


7. Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. 

We will then no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. 

You have the option, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures that use technical specifications.


8. Right to revoke the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.


9. Automaten decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or fulfilment of a contract between you and us

(2) is authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or

(3) with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases mentioned in (1) and (3), we take appropriate measures to protect the rights and freedoms as well as your legitimate interests.

Responsible for data processing:
ePrivacy GmbH
Burchardstraße 14
20095 Hamburg
Phone: +49(0) 661 4801990
datenschutz@doorout.com

Contact details of our data protection officer:
datenschutz@doorout.com
20095 Hamburg
datenschutz@doorout.com


DOOROUT.COM - Outdoor experience doorout.com stands for high-quality outdoor equipment - from tents and sleeping bags to functional clothing. Whether camping, trekking or adventure travelling, you will find reliable products for your next outdoor experience. Fast shipping, expert advice and top brands make us a strong partner for outdoor fans.


Battery law

Used batteries do not belong in household waste. You can return used batteries free of charge to our dispatch warehouse. As a consumer, you are legally obliged to return used batteries. Batteries containing hazardous substances are labelled with a symbol consisting of a crossed-out wheelie bin and the chemical symbol (Cd, Hg or Pb) of the heavy metal responsible for the classification as hazardous:

1. ‘Cd’ stands for cadmium.

2. ‘Hg’ stands for mercury.

3. ‘Pb’ stands for lead.

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Cookies and similar technologies are very small text documents or pieces of code that often contain a unique identification code. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and gain access to information. Information collected by cookies and similar technologies may include the date and time of the visit and how you use a particular website or mobile application.

Why do we use cookies?

Cookies ensure that you remain logged in during your visit to our online shop, that all items in your shopping basket remain saved, that you can shop securely and that the website continues to function smoothly. The cookies also ensure that we can see how our website is used and how we can improve it. In addition, depending on your preferences, our own cookies may be used to present you with targeted adverts that match your personal interests.

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These cookies are necessary for the website to function properly. Some of the following actions can be performed with these cookies: - Save items in a shopping basket for online purchases - Save your cookie settings for this website - Save language settings - Log in to our portal. We need to check whether you are logged in.

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